​ Last updated: September 2025

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1. Introduction

We are committed to protecting and respecting your privacy. This Cookies & Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website, in compliance with the UK GDPR, EU GDPR, Data Protection Act 2018, the UK Data Protection and Digital Information Bill (DPDI), and the Privacy and Electronic Communications Regulations (PECR).

By using this website, you agree to the terms of this policy. You can withdraw your consent or update your preferences at any time through our cookie settings tool.

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2. Who We Are​​

Business: Velvet Ribbon Events

Email: heather@velvetribbonevents.co.uk
Postal Address: 10 Houston's Mill, Mill Brae, Broughshane, Ballymena, County Antrim, Northern Ireland, UK  BT42 4NJ

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3. What Data We Collect

We may collect and process the following categories of personal data:

• Information you provide directly: name, email address, phone number, business information, or any other details submitted via forms.

• Automatically collected information: IP address, browser type, device identifiers, operating system, pages visited, and time spent on the website.

• Cookies and tracking technologies: information about your browsing behaviour to help us improve site performance, security, and user experience.

We do not knowingly collect personal data from children under 13 years of age.

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4. How We Use Your Data

Your data may be used for the following purposes:

• To operate, maintain, and improve our website.

• To provide services or respond to enquiries.

• To personalise content and user experience.

• To comply with legal obligations.

• For marketing communications (where consent has been given).

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5. Legal Bases for Processing

We process your personal data under one or more of the following legal bases:

• Consent: for cookies, marketing, and optional services.

• Contract: where data processing is necessary to deliver a service you requested.

• Legal obligation: where processing is required by law.

• Legitimate interests: for website functionality, analytics, and security.

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6. Cookies Policy

6.1 What Are Cookies?

Cookies are small text files placed on your device to help us provide a better user experience. Some cookies are essential, while others help us understand how our website is used.

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6.2 Types of Cookies We Use

• Strictly Necessary Cookies: required for website functionality.

• Performance & Analytics Cookies: to measure site traffic and usage (e.g., Google Analytics, if used).

• Functional Cookies: to remember preferences and enhance user experience.

• Advertising/Targeting Cookies: to deliver personalised ads (only where explicit consent is given).

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6.3 Third-Party Cookies

We may allow trusted third-party services (e.g., Google, Meta, or other analytics/advertising partners) to set cookies on your device.

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6.4 Managing Cookies

You can manage or disable cookies via our on-site Cookie Consent Banner or by adjusting your browser settings. Essential cookies cannot be disabled as they are required for website operation.

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7. Data Sharing & Transfers

We will never sell your personal data. We may share information with:

• Service providers (hosting, analytics, payment processors, email providers).

• Regulatory bodies, where required by law.

• Business partners (only where you have given consent).

If data is transferred outside the UK/EU, we ensure it is protected using approved safeguards (e.g., Standard Contractual Clauses).

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8. Data Retention

We only keep your data as long as necessary for the purposes outlined in this policy. Retention periods depend on the type of data and our legal/regulatory obligations.

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9. Your Rights

Under UK and EU data protection laws, you have the right to:

• Access your personal data.

• Request correction of inaccurate data.

• Request deletion ("right to be forgotten").

• Restrict or object to processing.

• Data portability.

• Withdraw consent at any time (for cookies, marketing, etc.).

• Lodge a complaint with the Information Commissioner’s Office (ICO) (UK) or your local EU Data Protection Authority.

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10. Security

We implement appropriate technical and organisational measures to protect your data against loss, misuse, unauthorised access, alteration, or disclosure. However, no method of online transmission is 100% secure.

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11. Updates to This Policy

We may update this Cookies & Privacy Policy from time to time to reflect changes in the law, our practices, or website features. Any significant changes will be communicated via our website.

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12. Contact Us

If you have any questions about this policy or how your data is handled, please contact:

Business: Velvet Ribbon Events

Email: heather@velvetribbonevents.co.uk
Postal Address: 10 Houston's Mill, Mill Brae, Broughshane, Ballymena, County Antrim, Northern Ireland, UK  BT42 4NJ